Cookie Policy

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Understanding how and why we use cookies

The Berkeley Group use cookies to provide you with the best experience and a more customised service. Among other things, cookies allow you to log on to My Home, save and compare properties within a development, create a favourites list of properties you like and receive email alerts when a property matching your search criteria becomes available. This Cookie Policy explains what cookies are, how we use them and what benefits they bring.

As you may be aware, recent legislation requires websites to gain visitors' consent to use certain cookies. We're continuously working to implement appropriate changes to our website.

What is a cookie?

Cookies are small text files that are sent to and stored on your computer, smartphone or other device for accessing the Internet, whenever you visit a website. Each cookie is unique to your web browser. It will contain some anonymous information such as a unique identifier and the site name and some digits and numbers. Cookies are specific to the server that created them and cannot be accessed by other servers, which means that they cannot be used to track your movements around the web. Passwords and credit card numbers are not stored in cookies.

Most websites you visit will use cookies in order to improve your user experience by enabling that website to 'remember' you, either for the duration of your visit (using a 'session cookie') or for repeat visits (using a 'persistent cookie').

The Berkeley Group use cookies for a variety of reasons, such as to determine preferences, let users navigate between pages efficiently, verify the user and carry out other essential security.

Cookies make the interaction between you and the website faster and easier. If a website doesn't use cookies, it will think you are a new visitor every time you move to a new page on the site - for example, when you enter your login details and move to another page it won't recognise you and it won't be able to keep you logged in.

Cookies may be set by the website you are visiting ('first party cookies') or they may be set by other websites who run content on the page you are viewing ('third party cookies').

We don't sell the information collected by cookies, nor do we disclose the information to third parties, except where required by law (for example, to government bodies and law enforcement agencies).

You can find more information about cookies at

For further details about the different types of cookies and how you can give consent to the use of cookies on our site, view Berkeley Group Cookies.

How does the Berkeley Group use cookies?

Cookies enable us to identify your device, or you when you have logged in to My Home. We use cookies that are strictly necessary to enable you to move around the site or to provide certain basic features. We use cookies to enhance the functionality of the website by allowing you to save and compare properties within a development, create a favourites list of properties you like, or receive email alerts when a property matching your search criteria becomes available, for example. We also use cookies to help us to improve the performance of our website to provide you with a better user experience. Information supplied by cookies can help us to analyse the profile of our visitors and help us to provide you with a better user experience.

When we include links to other websites, please bear in mind they will have their own privacy and cookie policies that will govern the use of any information you submit. We recommend you read their policies as the Berkeley Group is not responsible or liable for their privacy practices.

Cookies set by the Berkeley Group

In order to comply with new rules, we use the classification developed by the International Chamber of Commerce UK on the different types of cookies which we use on the Website and explains more about which cookies we use, why we use them, and the functionality you will lose if you decide you don't want to have them on your device. Please be reassured that we are working on other privacy and cookie-related improvements to the Website.

'Strictly Necessary' cookies let you move around the website and use essential features like secure areas. These cookies don't gather any information about you that could be used for marketing or remembering where you've been on the Internet.

We use these Strictly Necessary cookies to:

  • Remember things like information you've entered on forms when you navigate to different pages in a single web browser session

Cookies we have defined as 'Strictly Necessary' cookies will NOT be used to:

  • Gather information that could be used to advertise products or services to you
  • Remember your preferences or username beyond your current visit

Accepting these cookies is a condition of using the website.

Cookie NameDescription


These cookies are essential used by our application server. They enable the server to keep track of a user that is returning to the site using multiple pages. We will use these cookies as a handle to stored information about whether or not the user has accepted our cookie policy.


This cookie helps us to manage website sessions in a more effective way.


Used within MyHome Plus for the purpose of helping to redirect users to the correct location when accessing.

'Performance' cookies collect information about how you use our website e.g. which pages you visit, and if you experience any errors. These cookies don't collect any information that could identify you - all the information collected is anonymous and is only used to help us improve how our website works, understand what interests our users and measure how effective our advertising is.

We use 'Performance' cookies to:

  • Provide statistics on how our website is used
  • See how effective our adverts are (we don't use this information to target adverts to you when you visit other websites)
  • Help us improve the website by measuring any errors that occur
  • Test different designs of our website

'Performance' cookies will NOT be used to:

  • Gather information that could be used to advertise products or services to you on other websites
  • Remember your preferences or username beyond your current visit
  • Target adverts to you on any other website
Cookie Name Description


These Google Analytics cookies identify user behaviour over time to help us understand how many people come back to our site, how often, and what their preferences are. No personal information is stored in the cookies, nor do we extract any data from your machine.


We use ResponseTap to provide detailed information on phone calls generated from our website. This allows us to monitor the effectiveness of the site and other marketing channels, with a view to improving the service we offer. You can opt out of the cookie using the relevant browser tool. 


We use YouTube to display videos across the website.

Third party cookies are cookies created by an external service when you use a page on our website. These cookies are specific to the third- party's domain & accordingly the data held in them can be seen & managed by the third party & not by us. We control whether or not we use the third-party service with our website, & how it is integrated & presented on our website. We do not have control over the cookies themselves.

Cookie Name



3rd party cookies from Facebook, used to analysis and optimise marketing activity.


3rd party cookies from Fifty Media, used to analysis and optimise marketing activity.


3rd party cookies from LinkedIn, used to analysis and optimise marketing activity.

How you can manage your cookies

The browsers of most computers, smartphones and other web-enabled devices are typically set up to accept cookies. If you wish to amend your cookie preferences for this website or any other websites, you can do this through your browser settings. Your browser's 'help' function will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie and how to disable cookies altogether. You can also disable or delete similar data used by browser add-ons, by changing the add-on's settings or visiting the website of its manufacturer.

Cookies are often used to enable and improve certain functions on our website. If you choose to switch certain cookies off, it is likely to affect how our website works. For example, if your browser is set to disable 'session' cookies, although you will still be able to view our public website, you won't be able to log on to My Berkeley. If you leave cookies turned on, remember to sign off when you finish using a shared computer.

Alternatively, you may wish to visit the following websites for further information on Cookies:

  • Information about cookies
    Comprehensive information on how to block or erase cookies on a wide variety of desktop browsers:

    Useful information about cookies can be found at:

  • Internet Advertising Bureau
    A guide to behavioural advertising and online privacy has been produced by the Internet advertising industry which can be found at:

  • International Chamber of Commerce United Kingdom
    Information on the ICC (UK) UK cookie guide can be found on this from the ICC website.